So Your Water Heater Needs Repairs - What Can You Do Now?

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A broken water heater is an unfortunate surprise. A water heater has a typical lifespan of 10-13 years if you pay attention to it. However, if your water heater needs repairs we will go over what steps you need to take to ensure it gets back in working order. Often times a water heater will begin to leak near the supply lines which if not taken care of, will not only lead to a broken water heater but also water damage to your surrounding floor and drywall. Home damage due hot water heater problems is not uncommon.

First Steps to Take if Your Water Heater Breaks:

If you find yourself in this situation, let us help you by informing you what needs to be done next. It is important to know that the steps you take for a gas water heater and electric water heater can vary so please read the following steps.  

1.    Turn off the power supply. Look for a dial on the top of the thermostat for a gas water heater or turn the circuit breaker off for an electric water heater.

2.    Turn off the water supply. Turn the water valve clockwise until it stops. If it does not move or turn off, shut off the main water supply to your home.

3.    Drain your water heater tank. Attach a hose to the drain valve at the bottom of the water tank. Run the other end of the hose to a lower area where you can safely drain dirty water.

4.    Open the pressure relief valve. Flip the relief valve handle to prevent a vacuum from forming while the water drains. Caution - water may be hot.

5.    Rinse with cold water. Once your water heater is completely drained, re-open the water supply for a few minutes to flush any remaining sediment from the tank.

Leaking Water Heater Cleanup

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           If your water heater breaks and leaks water in the surrounding area you will need to contact your insurance company and a general contractor. You must always call your insurance company before contacting a general contractor or construction company. An insurance adjuster will come out to your home and take detailed notes and photos of the scene before anything has been moved or fixed. Next, you will wait for the damage to be reported and claims to be filed with the insurance company. Once your insurance company knows how much cleaning and water restoration will need to be done, you have the ability to hire a construction company and have them start the process of reconstruction.

Our Water Heater Repair Service

An Emil Meyers Construction estimator will help interpret and break down the scope of the water damage restoration covered by the insurance company and put it in our proposal. As a tip to ensure an efficient process, we will not come out to a job site for an estimate until we have an adjuster report from your insurance company. This is because we want to streamline this process as much as possible and if we come out before we receive the report that just means more unnecessary trips which can delay start times for construction. Once you meet with our estimator they will write up a proposal that covers the scope of the report from the insurance adjuster - at this time you can also inform the estimator of any additional work you would like done.

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It is important to know that your insurance company will only cover what was in the home and anything additional will be up to you to pay. For example, if you had laminate flooring in your home and would like to place hardwood floors your insurance company will likely not pay for that upgrade. A proposal is typically written and sent to a customer within three business days. Once you have received your proposal and are happy with the number, you sign the form and send it back to Emil Meyers Construction and we are able to start work at your earliest convenience.

We understand that any home damage is unseen and comes at the worst possible times. At Emil Meyers Construction we make this process as easy as possible by helping you navigate the process! 

By Michael Craig (General Contractor & Co-Owner of Emil Meyers Construction)

Emil Meyers